Delivery tracking, shipping documents and alerts.
Clients and salespeople keep asking "where's the shipment?", and logistics checks it manually: logging into carriers' systems, calling, replying. With dozens of shipments a day, that's half a full-time job, and answers still come late.
The system pulls statuses from all courier and freight companies into one place. It detects delays on its own and immediately notifies everyone concerned, the client, the salesperson, the warehouse. A single glance answers any question about a delivery.
A courier reports a delay affecting delivery to a key client. The system detects the status change at 7:40 a.m. and sends the client a message with the new delivery time, plus a notification to the salesperson. By the time the client calls at 9:00, everyone already knows the situation and the fix.
Automating activities performed manually every day.
Reports and metrics generated automatically, no spreadsheets needed.
Connecting systems so data never has to be retyped by hand.