Open Mercato gives you 80% of the system out of the box. We configure the remaining 20% — around your processes, your people, your way of working. No licensing fees, no vendor lock-in.
Eight areas where we deliver Open Mercato implementations. Every project is shaped around how your company actually works.
We configure a sales pipeline, customer records, automated follow-ups, and reports. Your sales rep opens the system and sees exactly what to do today.
We set up order flows, stock levels, production, and invoicing. Instead of 4 Excel sheets and 3 emails — one system that stays in sync.
We build a B2B ordering portal — product configurator, individual price lists, order history. Customers order on their own, without calling your office.
We connect Open Mercato to what you already have — ERP, accounting, warehouse, marketplaces. Existing data migrated without downtime.
We build customer and partner portals — forms, guided flows, ticket history. Your clients help themselves, without involving your office.
We configure automatic document and process flows — approvals, escalations, notifications. Instead of manual tracking — the system does it for you.
We set up the production module — work orders, schedules, stage automation, and reporting. Production under control in one place.
We deploy a built-in AI assistant — finds data, answers team questions, triggers actions in the system. Your people ask in plain language, the system responds.
We don't start with code. We start by understanding how you work. Then we build fast, with regular demos.
We talk to your team, map processes, and identify the biggest pain points.
You get: implementation scope and a quote.
We prepare the system architecture, integration plan, and data structure.
You get: a blueprint of what we'll build — no surprises.
We configure modules, build integrations, run tests. Regular live demos.
You see progress and can give feedback in real time.
We run a workshop for your team on the live system, migrate production data, and flip the switch.
We're with you on go-live day.
We don't disappear after go-live. We monitor the system, fix issues, and add new features as your company grows.
Optional SLA Care package with a guaranteed response time.
Every industry has its own processes and bottlenecks. We shape every implementation around what you actually do — not a pre-packaged template.
Work orders, schedules, raw material stock, shift reports. Plus CRM for the B2B sales team.
B2B ordering portal with individual price lists, accounting integrations, automated invoicing.
Product configurator, customer order history, automated follow-ups, AI assistant for support.
Replacing "tribal knowledge" and spreadsheets with one system. Processes, not just people.
Clear pricing at every stage. Not sure where to start? Call us — we'll advise in 15 minutes.
60–90 minutes with your team. We learn about your business and match the scope to what matters most — no commitment.
You get: An initial scope recommendation and a straight answer on whether Open Mercato fits.
1–2 weeks: process mapping, a clickable prototype of key screens, and a kick-off workshop for the implementation. Fixed-price quote in writing.
You get: A prototype of the solution, a process map, a fixed-price quote, and a timeline.
Delivery per agreed analysis — fixed scope, fixed price, weekly demo. Payment in stages: 30% / 40% / 30%.
You get: A live production system and a trained team.
For teams of 2–5 people who want to replace Excel with a real system
Final price depends on scope — the module (CRM or ERP), integrations, and customization can move it.
Full implementation for 10–50-person teams — CRM and ERP in one place
For 50+ person companies with specific processes and multiple systems
| Feature | Starter | Business | Enterprise |
|---|---|---|---|
| Open Mercato modules | 1 (CRM or ERP) | 2 (CRM + ERP) | All |
| Data migration | From Excel / 1 system | Full migration | Full + validation |
| Workshop sessions | 2 sessions | 5 sessions + materials | Unlimited + on-site |
| External integrations | — | 1 system | No limit |
| Custom modules | — | Configuration | Full customisation |
| Reports & KPIs | Standard | Custom KPIs | Custom + BI |
| Post-launch support | 1 month | 3 months | 12 months (priority) |
Tell us about your sales, order, and document processes — we'll propose a configuration and quote within 24 hours.