U-KNOW · AIPriv

    Your people stop hunting for information.They ask — and have an answer in seconds.

    U-KNOW is a company AI that knows your documents, contracts, quotes, and the data in the systems your team uses every day. Someone asks it in plain words — the way they'd ask the most experienced person in the office — and gets a straight answer, together with the document it came from. Everyone sees only what they are allowed to see, and your data stays with you.

    Hosting in Germany / the EUISO 27001IDW PS 880GDPR + EU AI ActOn your servers or in an EU cloudNo lock-in to a single AI provider
    What we implement

    What U-KNOW actually does

    Eight areas we configure around your company. Each of them runs on your own data and respects your existing permissions.

    Enterprise Search

    Find the right information in seconds — semantically, across your entire company data estate at once, not folder by folder.

    Data integration

    We automatically connect and prepare data from every source you plug in — no more copying between systems by hand.

    AI assistants

    Text, tables, calculations, summaries, queries, and instructions — in one environment, running on your own data.

    VectorAI + CalcAI

    Semantic search across unstructured content plus analysis on numerical data (text-to-SQL) — one pipeline, from index to finished answer.

    AI-DMS — documents under control

    Files and documents are indexed, classified, and prepared automatically — figures and facts available down to the value, even at high volume.

    AI agents

    Multi-step agents with tools, memory, and workflows take over recurring tasks — and every step is logged and verifiable.

    Built-in permissions

    Your existing user and permission model applies consistently, from the data source all the way to the model query — nobody sees what they have no access to.

    Answers with sources

    Every answer carries its source data and files. Sources are visible and traceable — including in an audit.

    How we implement

    From audit to a working, compliant AI

    We don't start with the install. We start with your data, your processes, and your compliance requirements — those decide the configuration.

    01

    Data and use-case audit

    We map your data sources (CRM, ERP, SharePoint, databases, files), your processes, and your compliance requirements. Then we pick the 1–3 use cases with the fastest return.

    You get: an implementation plan, an integration map, and a hosting-model recommendation.

    02

    Hosting model and installation

    We launch U-KNOW in your chosen model — EU cloud (Germany), private cloud/VPC, or on-premise — with tenants, roles, and permissions configured.

    You get: a secure environment matched to your compliance profile.

    03

    Integrations and data connections

    We connect your sources through the connector (outbound-only, no inbound ports opened), build the RAG pipelines, and configure permissions inherited from the sources.

    You get: a company AI that answers on your own data — with sources and an audit trail.

    04

    Use cases, agents, and applications

    We configure assistants, agents, and — optionally in U-KNOW Studio — dedicated AI applications for your processes. From contract comparison to an ERP assistant.

    You get: ready-made scenarios your team uses from day one.

    05

    Training and ongoing care

    We train your team, hand over the documentation, and start post-implementation support.

    Optional SLA care package with a guaranteed response time.

    The result: a company AI running on your data — not another public chat

    We configure U-KNOW around your processes and permissions, integrate it with the systems you already run, and deploy it in line with GDPR and the EU AI Act. You get control over your data and a real effect on how your team works — not another experiment.

    Deployment models

    Three hosting models. One platform.

    You pick the model that matches your sovereignty and compliance requirements — from a managed EU cloud to full isolation on your own hardware.

    Cloud

    EU cloud (Germany)

    Managed by U-KNOW in ISO 27001-certified data centers in Germany. The fastest route to results.

    Hosting in GermanyISO 27001 data centerManaged updatesSLA
    Hybrid

    Private cloud / VPC

    Dedicated infrastructure in your VPC or in our managed environment — your perimeter, our operations.

    Dedicated tenantCustomer-managed keys (KMS)Network isolationCustom SLA
    On-premise

    U-KNOW Hub on your hardware

    A fully isolated (air-gapped) deployment in your own data center. Maximum sovereignty, zero outbound dependencies, local LLMs.

    Air-gappedYour hardwareLocal LLMsNo outbound connections
    Use cases

    Where U-KNOW pays off fastest

    We shape the rollout around how your people actually work with data — not around a ready-made template.

    Law firms and compliance teams

    Compare contracts against model clauses, flag deviations and risks, produce a review report. Your data stays with you.

    Contract comparisonGDPRQuery auditOn-premise

    Manufacturing, distribution, ERP-driven companies

    An ERP assistant — your people ask in plain language, the agent reads the ERP database and returns validated results. Every access is logged.

    ERP assistantText-to-SQLSQL/Sage connectorsGolden customer view

    Companies with a large knowledge base

    A company knowledge assistant across SharePoint or Confluence — answers with sources, respecting the permissions of whoever is asking.

    Enterprise SearchSources in the answerInherited permissions

    Customer service and internal teams

    An AI chatbot on your site, in MS Teams, or in a customer portal, plus an internal assistant with tools — it opens tickets and generates documents.

    RAG chatbotMS TeamsCustomer portalTools and actions

    Product and IT teams

    Build dedicated AI applications from natural language in U-KNOW Studio — real code in your own repository, with quality gates and an audit trail.

    U-KNOW StudioCode in your GitLabQuality gatesMulti-LLM

    Regulated industries

    Finance, healthcare, public sector — sovereign AI with documentation, risk classification, and human oversight as standard.

    ISO 27001IDW PS 880EU AI ActHuman oversight
    Security and compliance

    Sovereign AI — documented and audited

    This is the most common reason companies pick U-KNOW over public tools. Compliance isn't an add-on here — it's the foundation of the platform.

    ISO/IEC 27001

    Certified

    Information security management system, certified by an accredited body.

    IDW PS 880

    Attested

    The software audit standard used by German statutory auditors.

    GDPR

    Compliant

    Privacy by design and by default, data processing agreements, records, and deletion concepts.

    EU AI Act

    Ready

    Risk classification, transparency obligations, human oversight, and technical documentation.

    How your data stays yours

    No training on your data

    Your documents and prompts never train third-party models — models operate read-only.

    Tenant isolation

    Every customer sits in a dedicated tenant, logically and — on request — physically separated.

    Customer-managed keys

    Your own KMS/HSM, encryption at rest and in transit, key rotation, and audit.

    A complete audit trail

    Every query, every retrieval, and every model call is logged and exportable.

    Open data export

    Your knowledge base, vectors, and configuration are exportable in standard formats — no lock-in trap.

    Enterprise authentication

    SSO via SAML/OIDC/Microsoft Entra ID, MFA, SCIM, and permissions inherited straight from the sources.

    Implementation pricing

    What a U-KNOW rollout costs

    The price for implementation and integration — billed once. The U-KNOW licence is billed separately. Not sure where to start? Call us, we'll advise in 15 minutes.

    Most popular
    Starter

    Your first use case — a company AI on your data, up and running fast

    from €1,400
    net, one-off
    Launch: 2–3 weeks
    • U-KNOW launched in the EU cloud + tenant, role, and permission setup
    • 1 use case (e.g. Enterprise Search or an assistant on a single source)
    • 1 data source connected (SharePoint, a database, or files)
    • Team training on using the platform
    Ask about implementation
    Business

    A company-wide AI, with integrations and agents

    from €4,200
    net, one-off
    Launch: 4–6 weeks
    • Rollout for the whole team, with no cap on use cases within scope
    • Integrations with multiple sources — CRM, ERP, SharePoint — via the connector
    • AI agents plus workflow and automation configuration
    • A RAG chatbot (website or MS Teams) or an ERP assistant
    • Team training + 1 month of support
    Ask about implementation
    Enterprise

    On-premise, heightened compliance requirements, and dedicated AI applications

    Custom quote
    after analysis
    Timeline after analysis
    • On-premise or hybrid deployment (U-KNOW Hub) with local LLMs
    • Dedicated AI applications in U-KNOW Studio, built around your processes
    • Heightened compliance — IDW PS 880, EU AI Act, human oversight
    • Dedicated hosting with hardening and backup
    • On-site workshops + priority support (SLA)
    Ask about implementation

    Package comparison — what you get

    FeatureStarterBusinessEnterprise
    Hosting modelEU cloudEU cloud / VPCOn-premise / hybrid
    Use cases1No cap within scopeNo cap + dedicated apps
    Source integrations1 sourceMultiple sourcesMultiple + regulated systems
    AI agents and workflowsYesYes, dedicated
    U-KNOW Studio applicationsYes
    ComplianceGDPRGDPR + auditGDPR + IDW PS 880 + EU AI Act
    Training and support1 session1 session + 1 monthOn-site workshops + SLA

    Implementation vs. the U-KNOW licence

    Our implementation work is billed once. The U-KNOW.AI platform itself runs on a licence model — per user, monthly or annually (a year costs the same as 10 months), with add-ons such as API access, MCP Server, dedicated connectors, or extra storage. The final licence cost depends on the edition, the number of users, and the add-ons — we quote it together with the implementation, in a single offer, so you know the full cost from the start.

    FAQ

    Frequently asked questions

    Let's bring U-KNOW.AI into your company

    Tell us where your people lose time searching for information and working with data — we'll propose use cases, a hosting model, and a quote within 24h.